Air travellers

The Aviation Customer Rights Charter will also set out when airlines must refund passengers in the form originally paid and in a prompt timeframe.

With millions of Canadians travelling each month, finding the lowest airfare can be tricky. But it doesn’t have ...

The national spy watchdog says Canada's border agency needs to do a better job of documenting how and ...

Canada’s two biggest airlines scored below average for customer satisfaction among major North American carriers, according to a ...

Ottawa’s proposal to increase air travel security fees by 33 percent will cost passengers more than a quarter ...

Charges against an Ontario man who refused to stay in a quarantine hotel in 2021—when the federal government ...

Canada is dropping the COVID-19 testing requirement for air travellers from China, Hong Kong, and Macau that went ...

A group representing the Canadian airport industry is calling on the Liberal government to align with the international ...

Some travellers flying with Canada's Sunwing Airlines are left stranded as the company struggles with a technical issue ...

Alberta is calling on the federal government to revoke its proof of vaccination mandate for air travellers. On ...

TORONTO—Fully vaccinated Canadian citizens and permanent residents who test negative for COVID-19 will likely soon be exempt from ...

OTTAWA—Deputy Prime Minister Chrystia Freeland says the federal government is "looking seriously" at tougher travel measures to fight ...

OTTAWA—The federal government says it plans to require air travellers to test negative for COVID-19 before landing in ...