chatbots

Banks’ Growing Reliance on Chatbots to Handle Customer Service Tasks Worries Consumer Watchdog

The Consumer Financial Protection Bureau (CFPB) have warned about banks' growing use of generative artificial intelligence (AI) chatbots to handle routine customer service requests. The CFPB is worried that banks ...

June 8, 2023BY Jane Nguyen
AI Could Eliminate 300 Million Jobs, Warns Goldman Sachs

Artificial intelligence (AI) could lead to the elimination of 300 million full-time jobs, according to a new study. ...

March 29, 2023BY Bryan Jung
Chinese Internet Users Mock China’s ChatGPT Copycat

Chinese netizens mocked Chinese artificial intelligence (AI) companies for their recent launch of ChatGPT copycats. The public launch of ...

February 17, 2023BY Ben Liang and Olivia Li
How to Complain and Get Results

If you feel you have more to complain about these days, you may be right. The products we ...

December 20, 2022BY The Associated Press